Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information.

1. Introduction

Valantech (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our services, you consent to the data practices described in this policy.

Important: We do not sell your personal information to third parties. We do not share your customer data with third parties for their business purposes or use your data for any unwanted business benefits. Your privacy and data security are our top priorities.

2. Information We Collect

2.1 Non-Identifiable Information

As you use our websites, our servers may automatically log the standard data provided by your web browser. This data is considered “non-identifying information”, as it does not personally identify you on its own. It may include:

  • Your browser type and version
  • The pages you visit
  • The time and date of your visit
  • The time spent on each page
  • Referring website
  • Other similar details

We may also collect data about the device you are using to access our website. This data may include:

  • Device type and operating system
  • Unique device identifiers
  • Device settings
  • Geo-location data
  • IP address

What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

2.2 Identifiable Information

When visiting our websites, making use of our platform features, subscribing to our newsletter, or contacting us, you may be asked to provide certain personally identifiable information (“Personal Information”), such as:

  • Your name and contact information (email, phone number)
  • Home address or work address
  • Company name and job title
  • Date of birth (if required for specific services)
  • Payment information (processed securely through third-party providers)
  • Project requirements and specifications
  • Communication preferences

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and improving our web development services
  • Communicating with you about projects and services
  • Processing payments and managing accounts
  • Sending newsletters and marketing communications (with consent)
  • Responding to inquiries and support requests
  • Analyzing website usage and improving user experience
  • Complying with legal obligations

4. Information Sharing and Disclosure

Our Commitment to Your Data: We do not sell your personal information to any third parties. We do not share, trade, or rent your customer data to third parties for their business purposes or marketing activities. We do not use your personal information for any unwanted business benefits or unauthorized commercial purposes. Your data is used solely for providing our services and improving your experience with Valantech.

We may share your information only in the following limited circumstances:

  • With your explicit consent and authorization
  • With trusted service providers who assist in our operations (hosting, payment processing) under strict confidentiality agreements
  • To comply with legal requirements, court orders, or protect our legal rights
  • In connection with business transfers or mergers, with prior notice to affected users
  • To prevent fraud, security threats, or illegal activities

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using your data for any purpose other than providing services to us.

5. Data Processing and Storage

The personal information we collect is stored and processed in India. We only transfer data within jurisdictions subject to data protection laws that reflect our commitment to protecting the privacy of our users.

That being said, we neither receive nor store any data of your users or customers unless required by a third party for the purpose of providing a service to you.

6. Data Security

We only retain personal information and data for as long as necessary to provide a service or to improve our services in future. While we retain this data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We implement appropriate technical and organizational security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure hosting infrastructure
  • Employee training on data protection
  • Incident response procedures

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential cookies for website functionality
  • Analytics cookies to understand usage patterns
  • Marketing cookies for personalized content (with consent)
  • Session cookies for login and form submissions

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

8. Third-Party Services

Our website and services may integrate with third-party services:

  • Google Analytics for website analytics
  • Payment processors for secure transactions
  • Cloud hosting providers for service delivery
  • Email service providers for communications
  • Social media platforms for sharing features

These services have their own privacy policies, and we encourage you to review them.

9. Data Retention

We only retain personal information and data for as long as necessary to provide a service or to improve our services in future.

We retain your personal information only as long as necessary to:

  • Provide our services and fulfill contractual obligations
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Improve our services and user experience

If you request your personal information be deleted or where your personal information becomes no longer relevant to our operations, we will erase it from our system within a reasonable timeframe.

10. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your personal information
  • Object to processing of your data
  • Data portability and transfer
  • Withdraw consent for marketing communications
  • Lodge complaints with supervisory authorities

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately, and we will take steps to remove it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “Last Updated” date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Valantech

Email: contact@valantech.in

Security Vulnerability Reporting: If you discover a security vulnerability in our services or systems, please contact us immediately at contact@valantech.in. We take security seriously and will investigate and resolve reported vulnerabilities usually within 24 hours of notification.